Year: 2022
Customer Service Celebration Bash
2022 Customer Service Week Friday Finale
Live entertainment from Dysfunkshun Junkshun For over 25 years, the band has been one of the most active in the Southwest, opening for such acts as Kool and the Gang, […]
Customer Service Stories Part II
Celebrating Service at the City of Round Rock
This year for Customer Service Week we solicited customer service stories and testimonials that show the many ways that City departments and their employees deliver service excellence. We hope these […]
Customer Service Stories
Celebrating Service at the City of Round Rock
This year for Customer Service Week we solicited customer service stories and testimonials that show the many ways that City departments and their employees deliver service excellence. We hope these […]
Customer Service Week: A message from City Manager Laurie Hadley
Last year I said I truly believe the best time to learn about what individuals and groups are made of is when times are tough. In March, we once again […]
Meet Sara Canaday…Customer Service Week Keynote Speaker
At the Round Rock Sports Center from 11:30 a.m. - 1:00 p.m. today
October 6th, 2022 @ Round Rock Sports Center 11:30 a.m. – 1:00 p.m. A recognized expert and author on leadership and career management, Sara has been featured in numerous publications […]
Latest course offering on Round Rock Learning focuses on managing stress
Human Resources recently published a new eLearning course The Basics of Managing Stress to the Round Rock Learning LMS on how stress affects us, and strategies we can use to […]
New Microlearning Series on City’s Core Competencies
Accountability module now available on Round Rock Learning LMS
Human Resources is excited to launch a new microlearning series focusing on the City’s Core Competencies. Each module takes less than 5 minutes to complete. This first module focuses on […]
Introducing EagleView: Ortho and Oblique Imagery Viewer and What It Can Do for You
We are excited to announce and share EagleView, a new software available to city staff. We believe this software can serve as an invaluable asset for various departments. Read on […]
A message from City Manager Laurie Hadley
Last week Round Rock experienced the largest natural disaster in recent history. I am so thankful that not only did we not have any loss of life in the community, […]
How to notify IT of phishing attempts and suspicious emails
Do You Know What To Do When You Receive a Suspicious Email? “Phishing” is an attempt to trick unsuspecting users into providing potentially valuable information or security access. The IT Department has […]