Ethics Hotline

Employees are encouraged to use the hotline service in cases where their anonymity is desired.  Please follow the City’s standard practices for all reports or issues not requiring anonymity.

Reports may cover but are not limited to the following topics:

Ethical violations Violation of City policy
Unsafe working conditions Misuse of City property
Internal controls Vandalism and sabatoge
Alcohol and substance abuse Threats
Fraud Bribery and kickbacks
Conflict of interest Theft and embezzlement
Falsification of contract, reports or records


Please note that the information provided may be the basis of an internal and/or external investigation into the issue you are reporting and anonymity will be protected to the extent possible by law by Lighthouse. However, your identity may become known during the course of an investigation because of the information provided.  Reports are submitted by Lighthouse to a City designee for investigation according to City policies.

Lighthouse Services toll free number and other methods of reporting are available 24 hours a day, 7 days a week for use by employees.

    • English speaking: 833-710-0004
    • Spanish speaking: 800-216-1288

The City of Round Rock’s Ethics Policy, which includes information on submitting reports, is also available online.