Round Rock steps up to help prevent blackouts

Round Rock’s Water Treatment Plant and Public Works Department recently entered into an agreement that will help prevent blackouts in Texas and bring extra revenue to the City. Watch KXAN story   In the dark   The massive […]

Floods illustrate importance of floodplain management program

The recent floods from Tropical Storm Hermine demonstrated the importance of Round Rock’s floodplain management program, including our community’s eligibility to purchase flood insurance. Without the City’s floodplain management program, the Hermine event could have […]

2010 Service Pins

At the City’s Spirit Lunch on Nov. 3, City Manager Jim Nuse and Assistant City Manager Cindy Demers handed out the Service Pins for 2010. Below is the list of recipients:   30 Year Pins […]

Customer Service Awareness Day 2010

On Thursday, Oct. 7, 2010, the Customer Service Team presented the fifth annual Customer Service Awareness Day at the Baca Center. We had a wonderful turnout of 175 people.   During the week the Customer Service […]

When the rains came

Areas of Round Rock were hit hard by the recent flooding from Tropical Storm Hermine in September 2010 and city staff were out in force to help our residents.

Customer Service Awareness Week

Setting the Standard for Customer Service   The City’s 5th Annual Customer Service Awareness Week will take place Oct. 4 to 7. The week will feature training on customer service issues, discussion groups and the […]