Rock Beats
Customer Service Week is coming up, and this year’s theme is Going the Extra Mile!

Do you know a City of Round Rock employee who goes above and beyond to provide exceptional service? Nominate them for the 2026 Service Excellence Award. Nominations can recognize exceptional service to residents, customers, coworkers, or other departments. Employees may nominate an individual, a team, or a department and may submit more than one nomination.
Submit a nomination here: Service Excellence Nomination 2026
Nominations due by October 9th