New work order request platform launching soon

The City of Round Rock has purchased next-generation software called Asset Essentials from Brightly Software. We will migrate to this new asset and work order management platform. You will use the new software to submit […]

Pop Up Play Days receives annual Rock Award at City Council
Parks and Recreation employees receive awards for their "Ideas that Rock!"

Employees from the Parks and Recreation Department received the coveted annual Rock Award at the Dec. 6 City Council meeting for creating a fun new event to foster relationships between the City and residents. Katie […]

IT, Finance employees recognized for Utility Billing upgrade implementation ideas

Innovations Awards were recently earned by two teams that came up with innovative ideas to ease the upgrade to the City’s new Utility Billing system. Jared McArthur, Sasha Lockamy and Salih Horozovic received an Innovations […]

Danny Halden recognized for CMP replacement project

An employee who came up with an innovative plan to save money and headache while improving City infrastructure was recently recognized for his efforts. City Engineer Danny Halden of Utilities and Environmental Services received an […]

PARD employees recognized for Play for Fall event
Team receives Innovations Award for annual fundraiser

Employees from the Parks and Recreation Department recently received an Innovations Award for their work on last year’s Play for Fall fundraising event. Play For Fall was a Halloween themed night time event whose purpose […]

MUNIS procard implementation team earns Innovations Award
Finance and IT employees recognized for improving efficiency

Senior Accounting Technician Margie Howard, Accounting Supervisor Sherri Crone and IT Systems Administrators Sasha Lockamy and David Wongwai received Innovations Awards last week for successfully implementing a new – and more efficient – procard module […]

Tool Lending Center gets Innovations Award

The Tool Lending Center Team recieved an Innovations Award: (l to r) Marshall Reynolds, Joe Brehm, Sidac Nguyen and Scott Blakely.

The Innovations Team presented staff from Administration and General Services with the Innovations Award for the Tool Lending Center, a trailer containing tools and equipment that the City provides for neighborhood clean up efforts.

Utilities and Environmental Services receives Innovations Award

The Innovations Team presented the Innovations Award to staff members from Utilities and Environmental Services. Pictured: Chris Spencer, Rick Whisenant, Alfredo Vences, Joe Garcia, Tony Dove and David Morales.

The Innovations Team presented the Innovations Award to staff members from Utilities and Environmental Services for their metering of fire hydrants program.

2014 Customer Service Awareness Day

The Customer Service Team presented the 2014 Customer Service Awareness Day at Centennial Plaza on Oct. 30. The individual award winners: Front row: Saridon Chambless, Shane Glaiser, Stacy Dempsey, Roxanne Valadez, Bryan Whitted. Back row: Manuel Martinez, Sherril Friedrich, Melissa Hermosillo, Elaine Rodriguez, Ruben Santibanez, Sherri Crone, Mike Ackerman, Jennifer Escobedo, and Raynice Earl. Congratulations, everyone!

The Customer Service Team presented the 2014 Customer Service Awareness Day at Centennial Plaza on Oct. 30. Learn about the Customer Service Award winners and see pictures from the event.

Fire receives Innovations Award of Merit

At the 2014 Customer Service Awareness Day, the Innovations Team presented the Rock Award to the Fire Department for its Computer Aide Dispatch System. This system automatically notifies command staff of any rescue or emergency, allowing personnel to focus on the scene rather than alerting others. From left: Councilmembers Moman and Morgan, Shane Glaiser, David Coatney, Mayor McGraw, and Councilmember Peckham.

At the 2014 Customer Service Awareness Day, the Innovations Team presented its Award of Merit to the Fire Department for it Computer Aid Dispatch system for command staff.