Fire receives Innovations Award of Merit

At the 2014 Customer Service Awareness Day, the Innovations Team presented the Rock Award to the Fire Department for its Computer Aide Dispatch System. This system automatically notifies command staff of any rescue or emergency, allowing personnel to focus on the scene rather than alerting others. From left: Councilmembers Moman and Morgan, Shane Glaiser, David Coatney, Mayor McGraw, and Councilmember Peckham.

At the 2014 Customer Service Awareness Day, the Innovations Team presented its Award of Merit to the Fire Department for it Computer Aid Dispatch system for command staff.

Customer Service Awareness Week, Oct. 28-30

The Customer Service Team once again presents Customer Service Awareness Week from Oct. 28-30. Take part in one of the training sessions or join us at Customer Service Awareness Day for breakfast tacos, games and the Customer Service Award presentations.

Customer Service Day 2009

On Tuesday, Oct. 13, 2009, the Customer Service Team presented the fourth annual Customer Service Awareness Day at the Baca Center. We had a wonderful turnout of 180 people.