Customer Service Week: A message from City Manager Laurie Hadley

I recently had a chance to meet managers and leaders from cities across the country during a professional development training. As we shared our experiences, my sense of pride in […]

Customer Service Activity #1: Beginning and End

It’s Customer Service Week, and we are celebrating by posting a new daily activity here on EmployeeNet that you can download and enjoy. Consistency is the secret to today’s “Beginning […]

Employee Picnic scheduled for September 23
Save the date so you can celebrate

City of Round Rock Employee Picnic 11 a.m. to 3 p.m., Saturday, Sept. 23 Round Rock Sports Center 2400 Chisholm Trail Event highlights: Inflatable Fun – Superhero theme bounce house […]

Congratulations to City of Round Rock Interns
Eight interns complete summer program

Eight interns completed their twelve week learning engagement, between May and September, on Friday, August 4. These interns were placed in departments such as Finance, Utilities and Environmental Services, Library, Emergency […]

A message from City Manager Hadley on Customer Service Week

To all – As we prepare for our annual Customer Service Week , I wondered if other Cities do anything like this. To the best of my knowledge, the answer is no. We are […]

CSW Scavenger Hunt winners announced!

Submission period has ended – winners are listed below. Don’t miss today’s Customer Service Week activity ! Julie Chapa, Said Horozovic, Mike Ackerman, Andrea Warkentin, Michael Oates, Rhonda Kuiper, Christine Valdovino, Stacy […]

Customer Service Week Message from Laurie

“People don’t care how much you know until they know how much you care.” – Theodore Roosevelt As we prepare to observe Customer Service Week from Monday, October 5 through […]

Customer Service Week 2015

HELP… The City of Round Rock needs some Everyday Heroes! No need to fear… YOU work here! https://youtu.be/cQ44uMcUNt8

Customer Service Week Events

The Customer Service Committee is excited to bring you Customer Service Week 2015, featuring customer service-related events, training opportunities, food and PRIZES! Mark your calendars now and plan to join us for the fun!

Customer Service Costume Contest winners

The Rock Solid Safety Team won first place in the costume contest: (from left) Josh Bonney, Pete Wagner, Ricky Virgne, Mike Heard, Bill Clifton, Jody Virgne, Jeff Foster. Kneeling: Joseph Claypool. Center: R2D2.

The Customer Service Team presented the 2014 Customer Service Awareness Day at Centennial Plaza on Oct. 30. The theme was Halloween and it was a big success. The day included a costume contest.