Employee News
Free Flu Shots at RockCare
Free Flu Shots are available at RockCare for Employees and Spouses/Children (dependents must be enrolled with the City’s health insurance). – Flu shots are egg free. – Must be at […]
Customer Service Signs
A Customer Service Week Team Activity
It’s Customer Service Week, and we are celebrating with daily activities and featured articles on EmployeeNet. Customer Service Is… (Team Activity) This activity invites team members to think about and […]
More Customer Service Stories
Celebrating Service at the City of Round Rock
This year for Customer Service Week we solicited customer service stories and testimonials that show the many ways that City departments and their employees deliver service excellence. We hope these […]
Open Enrollment for 2023 Employee Benefits
Open Enrollment for 2023 Employee Benefits will be from October 1, 2022 to October 15, 2022. Benefits enrollment must be completed in ESS. Please review this flyer for full information, including meetings […]
Customer Service Celebration Bash
2022 Customer Service Week Friday Finale
Live entertainment from Dysfunkshun Junkshun For over 25 years, the band has been one of the most active in the Southwest, opening for such acts as Kool and the Gang, […]
Customer Service Stories Part II
Celebrating Service at the City of Round Rock
This year for Customer Service Week we solicited customer service stories and testimonials that show the many ways that City departments and their employees deliver service excellence. We hope these […]
Customer Service Stories
Celebrating Service at the City of Round Rock
This year for Customer Service Week we solicited customer service stories and testimonials that show the many ways that City departments and their employees deliver service excellence. We hope these […]
Customer Service Week: A message from City Manager Laurie Hadley
Last year I said I truly believe the best time to learn about what individuals and groups are made of is when times are tough. In March, we once again […]
Meet Sara Canaday…Customer Service Week Keynote Speaker
At the Round Rock Sports Center from 11:30 a.m. - 1:00 p.m. today
October 6th, 2022 @ Round Rock Sports Center 11:30 a.m. – 1:00 p.m. A recognized expert and author on leadership and career management, Sara has been featured in numerous publications […]
Latest course offering on Round Rock Learning focuses on managing stress
Human Resources recently published a new eLearning course The Basics of Managing Stress to the Round Rock Learning LMS on how stress affects us, and strategies we can use to […]