Environmental Services lab has record month

Katherine Landsdowne with a table full of water samples   In June, the City’s Environmental Services lab processed a record number of 1,896 water samples, more than double its typical monthly average of 850.   […]

Firefighter Olympics shine in Round Rock

Doug Neslon and Lewis King with Mayor Alan McGraw at the Firefighter Olympics opening ceremony   By Hannah Garbacz Administrative Technician   Firefighters came from across Texas this July as the City of Round Rock […]

NeighborWoods tree planting program brings trees to older neighborhoods

Robert Jeremy with grandson Christian Nevinger The Parks and Recreation Department has teamed up with community members to bring 86 new trees to 36 residents in the Egger Acres neighborhood for the pilot of the […]

Pumps increase water capacity just in time

In May, installation of two new pumps at Lake Stillhouse Hollow was completed just in time to meet the high water demand of summer. The additional pumps make a total of four pumps available to move water from Lake Stillhouse Hollow to Lake Georgetown.

5 Tips for writing effective business emails

By Shannon McIntire Email has become an indispensable part of today’s work environment. At the same time, it can also be an overwhelming source of frustration as inboxes become more and more crowded. Writing effective […]

Linda Gunther Q&A: Reflecting on 32 years with the City

Linda Gunther with family and friend: (from left) Barbara Pennington; Linda’s daughter Jill McCune and her husband TerryLinda Gunther, benefits manager with Human Resources, retired on June 30 after 32 years with the City of […]

Park Rangers join Parks and Rec team

The Parks and Recreation Department has hired Wade Crimbing (left), Senior Ranger, and Reshard Durdley, Park Ranger, to fill two new Park Ranger positions for the Department.┬áThe pair assumed their duties on June 27, 2011. […]

Planning and Development Services merge

On April 18, 2011, the Planning and Community Development Department merged with the Development Services Offices to create the new department of Planning and Development Services (PDS). PDS is responsible for comprehensive long range planning, […]

Licensing keeps utility workers shipshape

Providing water for residents, industry and fire protection is one of the most important responsibilities of City government. Water utilities are regulated by the Texas Commission on Environmental Quality (TCEQ), which strives to ensure clean, […]

Customer service phone tips

By Patty Da Silva and Gabrielle Blair Do you have to answer a lot of calls? Here are a few tips from personal experience that we would like to share with you. Try to answer […]