Rock Beats

Customer Service Week Daily Puzzles: Friday

It’s Customer Service Week, and we are celebrating by posting new daily activities here on EmployeeNet that you can download and enjoy.

Rhyme Time

In this rhyming challenge, you must solve each clue with a six-letter word that rhymes with the last word of the clue. Hint: the solution also describes the clue.

Download “Rhyme Time” activity page

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Puzzling Pairs

Listening is one of the most important skills for service professionals. In this puzzle, changing the first letter in a word gives it a whole new meaning. This illustrates the need to listen carefully to every word, every letter, and even every non-verbal clue that a customer provides.

Download “Puzzling Pairs” activity page

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